Our Commitment to Privacy

At SubjectWell, we are strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information. However, sometimes we need additional information about you in order to provide the information or services you are requesting.

Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you have about the way your information is collected and used. To make this notice easy to find, it is available on every page of our site, particularly at any point where you have the option to provide us with your personally identifiable information.

The Information We Collect

This notice applies to all information collected or submitted on the SubjectWell.com site, the HealthIntel.co site or one of our co-registration partner sites. We collect information in several ways, which are described below:

On some pages, you may opt to provide us information about yourself if you are interested (a) in serving as an investigator in a clinical study; or (b) in being contacted for a future clinical research opportunity. The information requested from you will be based on your area of interest.

On some pages, you can register to receive customized information. This information is generally collected on “Contact Us” forms where you can ask a representative to contact you in order to answer questions or provide specific information. You will need to provide, at a minimum, your name and phone number in order for us to meet your request. We can serve you better, however, if you also choose to provide your address and email.

On some pages, you can choose to register to receive access to webcasts, periodic newsletters or information on a specific type of study. Generally, the personal information collected when you register to receive this type of information is your name and email address.

Any information you provide, including any electronic data shall be stored on servers in the United States.

The Way We Use Information

We store the information you provide about yourself in a secure database in order to provide you with the information, products and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. We will share your identifiable information only with your prior consent and only with third parties. The information you provide us about yourself will be shared with SubjectWell employees to the extent necessary to accommodate your request.

For example, if you provide your name, mailing address, telephone and email address and request more information about a clinical trial, this information will be shared with appropriate SubjectWell personnel to fulfill your request. This information will not be shared with any outside third parties unless you provide permission at a later date.

If you request to receive information about participating in a clinical trial, you may be contacted when a potential trial is identified.  You may be contacted at the phone number you provide including wireless number, if provided, by a representative of Northwest Medical or SubjectWell. These calls may be generated using an automated technology.

We use non-identifying and aggregate information about the use of our website to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages and the number of users from the U.S. and other countries, among other things.

Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.

If for seven years we do not find any potential trials for you and we do not attempt to contact you, we will remove your information from our database.


Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and when we process your information; (ii) to protect the security and integrity of our website; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to comply with laws or to respond to judicial process; or (vi) to provide information to law enforcement agencies or for an investigation on a matter as applicable or otherwise required or permitted by law.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Additionally, SubjectWell has issued a global corporate policy for the protection of the confidentiality of individually identifiable information in accordance with applicable laws and regulations, regardless of the nature, source or form of the information.


A cookie is a piece of data stored on the hard drive of your computer. Usage of a cookie is in no way linked to any personally identifiable information while on our site. SubjectWell uses cookies on our website in order (a) to allow site visitors to personalize their experience by accessing information, products and services relevant to their areas of interest, (b) to track a user session within a subscribed product and (c) to prevent duplication in voting or participation in surveys.

We receive IP addresses in the normal course of the operation of our website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect or maintain information on our website from those we know are under 13 years of age, and no part of our website is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You may update or remove the information you provided to us by contacting us – see “How to Contact Us” below. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business.

Links to Other Websites

Our website may contain links to other websites. You should carefully review the privacy policies and practices of other websites, as we cannot control or be responsible for their privacy policies or practices.

Notification of Changes

As we provide more services on our website and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy without notice, but we will post those changes on our website’s home page so our users are aware of what information we collect, use and disclose. However, we will continue to protect your identifiable information.

How to Contact Us

Should you wish to make a request, update or remove the information that you provided, or should you have other questions or concerns about these privacy policies, please contact our Privacy Officer:

Privacy Officer
(888) 615-4265